PROCESS

A simple approach to the process providing exceptional customer experiences

A standard outlined process of how we operate to help set expectations, deliverables, and requirements. 

LFN takes on projects in a small capacity to be sure that we can provide the absolute highest quality.

01 | SIGNED, SEALED & DELIVERED!

04 | CONTENT, FILES, CONTENT

Once we've have agreed on all the bits & bobs, you'll need to pay a 50% deposit to secure your spot with LFN. I'll then send through a contract for your digital signature as well as the proposed quote & outlines of the project. Please note that deposits are not refundable.

So now comes the fun part! I start to work my creative magic working on your project. Please note that we will probably still be communicating at this point to make sure I have your approval and you are happy with how everything looks.

05 | THE MAGIC BEGINS

02 | LET'S CONSULT

Either in person or via Zoom/Skype video, we can discuss next actions moving forward, your business and your design preferences (all important!)

03 | SCHEDULING TIME

We will work together to set times & deadlines for the project and pin-point exactly which of us need to provide our deliverables & when. This is a very important step to make sure we are both communicating & understand when revisions are to be made & feedback to be given.

To save time in the long run, I'll need some files from you also known as 'content'.

This content will be used for the project but I will specify this in our initial consultation.

Depending on the project you will need to send through things like:

  • High res files of your logos and photos

  • Domain name

  • Website copy

  • Colour palette

  • Font preferences

06 | AND FINITO!

Your project is complete & I proudly hand over the keys!

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